Picker Accuracy

Picker Accuracy drives improvement though route cause analysis…

Picker Accuracy is a pivotal factor that significantly influences supply chain accuracy and cost-effectiveness. At the heart of our service to the UK’s and Europe’s largest retailers, we prioritise the precision and reliability of the picking process, recognising its direct impact on shrink and loss and curtailing unnecessary expenses or negative impact on customer availability. Root-cause analysis is the cornerstone of our approach, and it plays a pivotal role in our commitment to optimising your supply chain and understanding why things went wrong.

Our proficient nationwide supply-chain audit teams are entrusted with the essential task of vigilantly monitoring picked orders. Through their meticulous, independent verification of delivery accuracy, we unearth the critical insights that enable us to drive accuracy and operational excellence. By pinpointing the root causes behind inaccurate picks, we empower our clients with the knowledge and tools necessary to make informed decisions aimed at reducing the incidence of incomplete or incorrect shipments. Furthermore, our RAS Prosper™ programme provides key tools such as Conversation Tracker, enabling line reports to be notified when an error occurs in real time.

In the pursuit of excellence, RAS extends its reach even further. We specialise in conducting strategic audits on store orders at the point of marshalling within distribution centres. This strategic positioning allows us to provide real-time feedback on order accuracy, shedding light on not just the accuracy metrics but also delving deeper to uncover the underlying reasons for any errors that may occur in the workflow.

Our approach is characterised by transparency and efficiency. Through our intuitive web-based dashboard Prosper™, clients gain access to a wealth of data and insights that go beyond mere accuracy reporting. The dashboard serves as a comprehensive window into the health of your supply chain, offering a real-time view of operational performance, the root causes of errors, trends, and much more. It’s a valuable tool that empowers decision-makers with the information needed to take swift corrective actions.


Download our brochure for more information



Keith Rosser, Contract and Service Development Manager explains how the RAS Pick Accuracy programme benefits Waitrose & Partners

And how you can make improvements in picker performance supported with the right insight, trending and analysis data…

Watch now