At RAS, we pride ourselves on delivering more than just services; we provide tailored, future-ready solutions that redefine how businesses manage retail risk. Our recent partnership with Harding Retail, the world’s leading cruise ship retailer, is a prime example of how our expertise and technology can transform operations in even the most challenging environments.
With over 300 retail concessions across 86 luxury cruise liners, Harding Retail needed a dependable and dynamic approach to inventory control. The cruise retail environment poses unique challenges: limited replenishment opportunities, high-value product ranges, and a constantly shifting regulatory landscape.
RAS worked closely with Harding Retail to design and implement a flexible, cloud-based Software-as-a-Solution (SaaS) platform tailored to their needs. Our solution empowers ship-based teams to carry out real-time, accurate stock counts using any device, removing the dependency on outdated paper systems and rigid hardware. With our platform in place, Harding Retail has dramatically increased stocktake frequency, enhanced data accuracy, and reduced shrink across key categories.
This is particularly critical in an environment where products range from everyday essentials to premium luxury items from brands such as Dior, Dolce & Gabbana, TAG Heuer, Swarovski, and more. For Harding Retail, maintaining perfect stock integrity isn’t just about loss prevention, it’s about upholding the expectations of some of the world’s most recognisable brands and the discerning customers who buy them.
Our system goes beyond inventory control. It delivers real-time visibility, intelligent dashboards, and customisable reporting, enabling Harding’s commercial, buying, and loss prevention teams to make smarter, faster decisions backed by clean, actionable data.
Crucially, our platform is agile. When international regulations demanded specific stock manifest formats, such as those required when docking in Brazil, we rapidly adapted our software to ensure Harding remained compliant without compromising operations or customer experience.
By moving Harding Retail from static stocktaking to a responsive, tech-driven model, we’ve helped them strengthen stock integrity, optimise supply chain decisions, and elevate their risk management capability at sea, while enhancing their ability to support global brand partnerships.