This privacy policy applies between you, the User of this website, and Retail & Asset Solutions Ltd, the owner and provider of this website. Retail & Asset Solutions Ltd takes the privacy of your information very seriously. This policy applies to our use of any and all Data collected by us or provided by you in relation to your use of the Website. This privacy policy should be read alongside, and in addition to, our Terms and Conditions, which can be found at: https://www.retailassetsolutions.com/terms-conditions/.

Please read this privacy policy carefully.

Definitions and Interpretation

In this privacy policy, the following definitions are used:

 Term
 Definition
Data Collectively all information that you submit to Retail & Asset Solutions Ltd via the Website. This definition incorporates, where applicable, the definitions provided in the Data Protection Laws.
Cookies Small text files placed on your device by this platform. Full structural details of the Cookies used by this platform are mapped out in our separate Cookie Policy.
Data Protection Laws Any applicable law relating to the processing of personal Data, including but not limited to the UK GDPR, the Data Protection Act 2018, and any national implementing and supplementary laws, regulations, and secondary legislation.
UK GDPR The UK General Data Protection Regulation.
Retail & Asset Solutions Ltd, “we” or “us” Retail & Asset Solutions Ltd, a company incorporated in England and Wales with registered number 11280317 whose registered office is at 1 Elmfield Park, Bromley, BR1 1LU.
UK and EU Cookie Law The Privacy and Electronic Communications (EC Directive) Regulations 2003 as amended.
User or you Any third party that accesses the Website and is not either (i) employed by Retail & Asset Solutions Ltd and acting in the course of their employment or (ii) engaged as a consultant or otherwise providing services to Retail & Asset Solutions Ltd and accessing the Website in connection with the provision of such services.
Website The website that you are currently using https://www.retailassetsolutions.com  and any sub-domains of this site unless expressly excluded by their own terms and conditions.

In this privacy policy, unless the context requires a different interpretation:

  • The singular includes the plural and vice versa.
  • References to sub-clauses, clauses, schedules, or appendices are to sub-clauses, clauses, schedules, or appendices of this privacy policy.
  • A reference to a person includes firms, companies, government entities, trusts, and partnerships.
  • “Including” is understood to mean “including without limitation”.
  • Reference to any statutory provision includes any modification or amendment of it.
  • The headings and sub-headings do not form part of this privacy policy.

Scope of this Privacy Policy

This privacy policy applies only to the actions of Retail & Asset Solutions Ltd and Users with respect to this Website. It does not extend to any websites that can be accessed from this Website including, but not limited to, the careers page redirect to the external site at: https://www.rascareers.com/ (which is covered by its own dedicated privacy policy), and any links we may provide to social media websites.

For the purposes of applicable Data Protection Laws, Retail & Asset Solutions Ltd is the “data controller”. This means that Retail & Asset Solutions Ltd determines the purposes for which, and the manner in which, your Data is processed.

Data Collected

We may collect the following Data, which includes personal Data, from you:

  • Name
  • Job title and profession
  • Contact Information such as email addresses and telephone numbers
  • Demographic information such as postcodes, preferences, and interests
  • IP address (automatically collected)
  • Web browser type and version (automatically collected)
  • Operating system (automatically collected)
  • Communication data between you and us, including recordings of calls to our service centres, email communication, online chats, comments, and reviews collected through surveys or posted on our channels and on social media platforms
  • If you subscribe to our newsletters, we may collect data regarding which newsletters you open, your location when opening them, and whether you access any links inserted in the newsletters

How We Collect Data

We collect Data in the following ways:

  1. Data is given to us by you;
  2. Data is received from other sources; and
  3. Data is collected automatically.

Data that is given to us by you

Retail & Asset Solutions Ltd will collect your Data in a number of ways, for example:

  • When you contact us through the Website, by telephone, post, email, or through any other means.
  • When you register with us and set up an account to receive our services.
  • When you complete surveys that we use for research purposes (although you are not obliged to respond to them).
  • When you enter a competition or promotion through a social media channel.
  • When you elect to receive marketing communications from us.
  • When you use our services.
  • Data collected via our websites, applications, and similar digital platforms.

Data that is received from third parties

Retail & Asset Solutions Ltd may receive Data about you from the following third parties:

  • Brittain Marketing Services, Metro House, Northgate, Chichester, PO19 1BE.

Data that is collected automatically

To the extent that you access the Website, we will collect your Data automatically:

  • We automatically collect information about your visit to the Website. This information helps us to make improvements to Website content and navigation, and includes your IP address, the date, times, and frequency with which you access the Website, and how you interact with its content.
  • We collect your Data automatically via Cookies, in line with the cookie settings on your browser. For more information about Cookies, see the section below headed “Cookies”.

Our Use of Data

Any or all of the above Data may be required by us from time to time in order to provide you with the best possible service and experience when using our Website. Specifically, Data may be used by us for the following reasons:

  • Internal record keeping.
  • Improvement of our products and services.
  • Transmission by email of marketing materials that may be of interest to you.
  • Contact for market research purposes, which may be done using email, telephone, fax, or mail. Such information may be used to customise or update the Website.

We may use your Data for the above purposes if we deem it necessary to do so for our legitimate interests. If you are not satisfied with this, you have the right to object in certain circumstances (see the section headed “Your rights” below).

Direct Marketing and Consent

For the delivery of direct marketing to you via email, we require your consent, via an opt-in or soft opt-in:

  • Soft opt-in consent applies when you have previously engaged with us (for example, you contact us to ask for details about a particular service, and we market similar services). Under soft opt-in consent, we take your consent as given unless you actively opt out.
  • For other types of e-marketing, we are required to obtain your explicit consent; you must take positive and affirmative action, such as ticking an un-checked box that we provide.
  • You have the right to withdraw consent at any time. To find out how to withdraw consent, see the section headed “Your rights” below.

When you register with us and set up an account to receive our services, the legal basis for this processing is the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract.

Whom We Share Data With

We may share your Data with the following groups of people for the following reasons:

  • Any of our group companies or affiliates: To ensure the proper administration of our website and business.
  • Our employees, agents, and professional advisors: To ensure that we can supply the services you have requested.
  • Third-party service providers: Providers who perform functions on our behalf to ensure the website runs smoothly and securely.
  • Relevant authorities: To facilitate the detection of crime or the collection of taxes or duties.

Keeping Data Secure

We use technical and organisational measures to safeguard your Data, for example:

  • Access to your account is controlled by a password and a username unique to you.
  • We store your Data on secure servers.

Technical and organisational measures include processes to deal with any suspected data breach. If you suspect any misuse, loss, or unauthorised access to your Data, please let us know immediately by contacting us via this email address: enquiries@retailassetsolutions.com.

If you want detailed information from Get Safe Online on how to protect your information and your devices against fraud, identity theft, viruses, and other online problems, please visit: www.getsafeonline.org. Get Safe Online is supported by HM Government and leading businesses.

Data Retention

Unless a longer retention period is required or permitted by law, we will only hold your Data on our systems for the period necessary to fulfil the purposes outlined in this privacy policy, or until you request that the Data be deleted.

Even if we delete your Data, it may persist on backup or archival media for legal, tax, or regulatory purposes.

Your Rights

You have the following rights in relation to your Data:

  • Right to access: The right to request copies of the information we hold about you at any time, or that we modify, update, or delete such information. We will not charge you for access unless your request is “manifestly unfounded or excessive.” Where legally permitted, we may refuse your request, stating our exact reasons.
  • Right to correct: The right to have your Data rectified if it is inaccurate or incomplete.
  • Right to erase: The right to request that we delete or remove your Data from our systems.
  • Right to restrict our use: The right to “block” us from using your Data or limit the way in which we can use it.
  • Right to data portability: The right to request that we move, copy, or transfer your Data.
  • Right to object: The right to object to our use of your Data, including where we use it for our legitimate interests.

To make enquiries, exercise any of your rights set out above, or withdraw your consent to the processing of your Data, please contact us at: enquiries@retailassetsolutions.com.

If you are not satisfied with the way a complaint you make in relation to your Data is handled by us, you may refer your complaint to the Information Commissioner’s Office (ICO). The ICO’s contact details can be found on their website at: https://ico.org.uk/.

Links to Other Websites

This Website may, from time to time, provide links to other websites. We have no control over such websites and are not responsible for their content. This privacy policy does not extend to your use of such websites. You are advised to read the privacy policy or statement of other websites prior to using them.

Changes in Business Ownership and Control

Retail & Asset Solutions Ltd may, from time to time, expand or reduce our business, and this may involve the sale and/or the transfer of control of all or part of the company. Data provided by Users will, where relevant to the transferred business unit, be transferred along with it. The new owner or newly controlling party will be permitted to use the Data for the purposes for which it was originally supplied to us.

We may also disclose Data to a prospective purchaser of our business or any part of it, taking all necessary steps to ensure your privacy remains protected.

Cookies

This Website uses Cookies to improve your browsing experience and analyse our traffic. For detailed information regarding the specific Cookies we deploy, their purposes, and how you can manage or opt-out of your cookie settings, please view our separate, dedicated Cookie Policy at: https://www.retailassetsolutions.com/cookie-policy/.

General Terms

  • You may not transfer any of your rights under this privacy policy to any other person. We may transfer our rights under this privacy policy where we reasonably believe your rights will not be affected.
  • If any court or competent authority finds that any provision of this privacy policy is invalid, illegal, or unenforceable, that provision will be deemed deleted to the extent required, and the validity and enforceability of the other provisions will remain unaffected.
  • Unless otherwise agreed, no delay, act, or omission by a party in exercising any right or remedy will be deemed a waiver of that right or remedy.
  • This Agreement will be governed by and interpreted according to the law of England and Wales. All disputes arising under the Agreement will be subject to the exclusive jurisdiction of the English and Welsh courts.

Changes to this Privacy Policy

Retail & Asset Solutions Ltd reserves the right to change this privacy policy as we may deem necessary from time to time or as may be required by law. Any changes will be immediately posted on the Website, and you are deemed to have accepted the terms of the privacy policy on your first use of the Website following the alterations.

If you have any questions or concerns please contact us directly at:

Email: enquiries@retailassetsolutions.com

Reviewed June 2026 V1.7